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Exchange Server 2010 Archiving Alessandro Appiani Microsoft TechNet Speaker & Certified Trainer Pulsar IT Founder.

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Presentazione sul tema: "Exchange Server 2010 Archiving Alessandro Appiani Microsoft TechNet Speaker & Certified Trainer Pulsar IT Founder."— Transcript della presentazione:

1 Exchange Server Archiving Alessandro Appiani Microsoft TechNet Speaker & Certified Trainer Pulsar IT Founder & CEO sip/im/

2 Leccellenza sulle tecnologie Microsoft Pulsar IT è stata tra le prime società in Italia a certificarsi sulle infrastrutture di rete Microsoft (1995) e sulle soluzioni in area Server Pulsar IT è specializzata sulle soluzioni per la comunicazione, la collaborazione e la sicurezza Le persone di Pulsar IT sono Speaker tecnici in conferenze ed eventi Microsoft da oltre 15 anni Pulsar IT è Microsoft Voice-Ready Partner specializzato nellintegrazione delle tecnologie Microsoft Unified Communications con i sistemi VoIP e legacy PBX

3 Agenda store & archive esigenze Exchange 2010 Archiving & Retention obiettivi e design goal Exchange Personal Archive principi e funzionalità configurazione e management Archiving Policies criteri di archiviazione, conservazione e gestione dei contenuti eDiscovery search e multi-mailbox search

4 E- MAIL STORE & ARCHIVE Introduzione e obiettivi

5 SharePoint Outlook PSTs Webmail Third Party Archive Backups Exchange Server Dove sono le ?

6 store Exchange (MBs) Org Archive (PBs) Personal Archive (TBs) Outlook PSTs (GBs) Backup Tape/Disk Backups Common Item Level Backups Common Backups uncommon and hard Users do manual backups IT does unsupported backups Replication Common Backups Less Common Replication Only Choice Datasets Require Replication End User Access PSTs Circumvent Quota Highly Portable Mailbox Highly Available/Reliable Rich Client Access Personal Archive Circumvent Quota Allow Org Control Organization Archive Keep all Allow Org Control Optimized for Search Replicated Backups

7 Le problematiche MailboxPSTsPersonal Archive Org Archive Poor End User Experience Quotas painful Forwards to keep mail User burden of legal hold Only available locally Search degraded Data Loss (>5GB PST) OLK/OWA Integration No user search for data Issues with stubs NA Cost and Compliance Toolset for IT Pro/Records Mgr SANs cost limits size Backup costs limit size High new mail inflow SLAs hard to achieve No org-wide mail search No guaranteed legal hold Info. Disclosure risk No Discovery No Legal Hold Corruption caused loss No Backup/Recovery Manual Backups Backup to share >Twice CAPEX/OPEX Delays Office upgrades Add-in perf. problems Backup costs limit size No generic feature set >Twice CAPEX/OPEX

8 Le caratteristiche MailboxPSTsPersonal ArchiveOrg Archive End User Experience Logs, WORM, Read Only Single Instancing/Compression Configuration Auditing Mailbox Auditing Journaling metadata Rogue Admin Protection Regulatory Accreditation Protected Content (signing/encryption) Federated Discovery, Retention and Reporting across content Data Mining and Visualization Case Management Archive for Bloomberg data Supervisory Tools …. Rich Client (OLK/OWA) No quota Portability OLK/OWA Support (w/ stubs) Time based quota (Move/Delete) Mobile Access (Search) Cost and Compliance Toolset Available Reliable Cheap – Unmanaged Discovery Message Retention Move Policy Delete Policy Hold Policy Reliable with multiple copies Highly Available with Replication Role Based Access Discovery Web Service Bulk PST Import/Export Archive in the cloud

9 E XCHANGE 2010 A RCHIVING & R ETENTION Principi e funzionalità

10 Exchange 2010: in Exchange SharePoint Outlook PSTs Webmail Third Party Archive Backups Exchange Server 2010

11 Exchange archiving, retention, discover Uniformare linterfaccia utente e gli strumenti tra store primario ed archivio Uniformare i metodi di configurazione client, i protocolli e le modalità di accesso rete privata/geografica/internet outlook/web/mobile/... Uniformare e semplificare la gestione dello store Uniformare e semplificare lamministrazione delle componenti di exchange con quelle dellarchiving Favorire/sensibilizzare gli utenti alle tematiche di retention (conservazione) e consentire personalizzazioni Consentire la conservazione e la consultazione di grandi volumi di

12 Exchange 2010: conservare e trovare Archiving, message retention & discovery Personal Archive Archive in Outlook/OWA Archive Mgmt with CMDLets and EMC Move & Delete Policy Move and Delete Policies in OLK/OWA Folder/Item Level Policy Hold Policy Edited/Deleted items preserved Single Item Restore Multi-Mailbox Search CMDLet and Discovery GUI Support Role-based Access Conservazione Ricerca Affidabilità

13 Exchange 2010 Archiving Come funziona Lamministratore abilita/crea personal archive Alla creazione dellarchive vengono automaticamente generate le folder (se configurate) Lamministratore può imporre criteri (policy) di movimentazione automatica di elementi archive/move/delete/hold/... Messaging Record Management le policy possono essere automatiche a livello mailbox, folder, item Lutente può spostare contenuti da PST oppure da primary mailbox ad archive e viceversa Lutente (se consentito) può variare/scegliere (non creare) quali policy applicare ad una nuova folder

14 P ERSONAL A RCHIVE Caratteristiche, funzionalità utente, management

15 Personal Archive Architettura ed accesso Archive in Exchange 2010 è basato sul concetto di secondary mailbox* La sua configurazione è una proprietà dellutente (in AD) è abilitato by-user cè unassociazione diretta tra user mailbox (primary) e archive ogni utente/mailbox ha al più un solo archive Larchive risiede nello stesso DB della primary mailbox* Lamministratore può imporre quota differenti tra mailbox e archive Larchive è aperto automaticamente da Outlook e OWA architettura assolutamente uniforme tra mailbox e archive nessun problema per accesso interno/esterno/anywhere Non cè offline store per larchive * informazioni relative alla versione RTM

16 Personal Archive Funzionalità e caratteristiche Semplice per lutente molto simile al concetto di PST o Outlook archive, ma server-side comportamento ed interfaccia identica tra mailbox primaria ed archive stesso approccio per Outlook ed OWA PST possono essere importati nellarchive direttamente dagli utenti in modo semplice (drag-n-drop) Garantisce la persistenza e lordine della mailbox anche per gli utenti non attenti alle normative

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18 Exchange 2010 AD Schema Legacy-Exchange-DN ms-Exch-ADC-Global-Names ms-Exch-AL-Object-Version ms-Exch-Configuration-Unit-BL ms-Exch-CU ms-Exch-Dirsync-ID ms-Exch-Edge-Sync-Cookies ms-Exch-Edge-Sync-Source-Guid ms-Exch-Heuristics ms-Exch-Hide-From-Address-Lists ms-Exch-Inconsistent-State ms-Exch-OU-Root ms-Exch-Provisioning-Flags ms-Exch-Recipient-Validator-Cookies ms-Exch-Replicated-Object-Version ms-Exch-Replication-Signature ms-Exch-Server-Association-BL ms-Exch-Server-Association-Link ms-Exch-Setup-Status ms-Exch-Unmerged-Atts ms-Exch-Unmerged-Atts-Pt ms-Exch-Version Show-In-Address-Book ms-Exch-Archive-Name ms-Exch-Archive-Warn- Quota ms-Exch-Archive-Quota ms-Exch-Archive-GUID ms-Exch-Archive-Database- Link ms-Exch-Archive-Database- BL ms-Exch-Availability-Org-Wide-Account- BL ms-Exch-Availability-Per-User-Account- BL ms-Exch-Delegate-List-BL ms-Exch-Device-Access-Control-Rule-BL ms-Exch-Mailbox-Move-Source-MDB-BL ms-Exch-Mailbox-Move-Target-MDB-BL ms-Exch-Mobile-Remote-Documents- Allowed-Servers-BL ms-Exch-Mobile-Remote-Documents- Blocked-Servers-BL ms-Exch-Mobile-Remote-Documents- Internal-Domain-Suffix-List-BL ms-Exch-Organizations-Address-Book- Roots-BL ms-Exch-Organizations-Global-Address- Lists-BL ms-Exch-Organizations-Template-Roots- BL ms-Exch-OWA-Allowed-File-Types-BL ms-Exch-OWA-Allowed-Mime-Types-BL ms-Exch-OWA-Blocked-File-Types-BL ms-Exch-OWA-Blocked-MIME-Types-BL ms-Exch-OWA-Force-Save-File-Types-BL ms-Exch-OWA-Force-Save-MIME-Types- BL ms-Exch-OWA-Remote-Documents- Allowed-Servers-BL ms-Exch-OWA-Remote-Documents- Blocked-Servers-BL ms-Exch-OWA-Remote-Documents- Internal-Domain-Suffix-List-BL ms-Exch-OWA-Transcoding-File-Types- BL ms-Exch-OWA-Transcoding-Mime-Types- BL ms-Exch-Parent-Plan-BL ms-Exch-RBAC-Policy-BL ms-Exch-RMS-Computer-Accounts-BL ms-Exch-Server-Association-BL ms-Exch-Server-Site-BL ms-Exch-SMTP-Receive-Default- Accepted-Domain-BL ms-Exch-Supervision-DL-BL ms-Exch-Supervision-One-Off-BL ms-Exch-Supervision-User-BL ms-Exch-User-BL ms-Exch-X500-Access-Control-List ms-Exch-Availability-Org-Wide-Account- BL ms-Exch-Availability-Per-User-Account- BL ms-Exch-Delegate-List-BL ms-Exch-Device-Access-Control-Rule-BL ms-Exch-Mailbox-Move-Source-MDB-BL ms-Exch-Mailbox-Move-Target-MDB-BL ms-Exch-Mobile-Remote-Documents- Allowed-Servers-BL ms-Exch-Mobile-Remote-Documents- Blocked-Servers-BL ms-Exch-Mobile-Remote-Documents- Internal-Domain-Suffix-List-BL ms-Exch-Organizations-Address-Book- Roots-BL ms-Exch-Organizations-Global-Address- Lists-BL ms-Exch-Organizations-Template-Roots- BL ms-Exch-OWA-Allowed-File-Types-BL ms-Exch-OWA-Allowed-Mime-Types-BL ms-Exch-OWA-Blocked-File-Types-BL ms-Exch-OWA-Blocked-MIME-Types-BL ms-Exch-OWA-Force-Save-File-Types-BL ms-Exch-OWA-Force-Save-MIME-Types- BL ms-Exch-OWA-Remote-Documents- Allowed-Servers-BL ms-Exch-OWA-Remote-Documents- Blocked-Servers-BL ms-Exch-OWA-Remote-Documents- Internal-Domain-Suffix-List-BL ms-Exch-OWA-Transcoding-File-Types- BL ms-Exch-OWA-Transcoding-Mime-Types- BL ms-Exch-Parent-Plan-BL ms-Exch-RBAC-Policy-BL ms-Exch-RMS-Computer-Accounts-BL ms-Exch-Server-Association-BL ms-Exch-Server-Site-BL ms-Exch-SMTP-Receive-Default- Accepted-Domain-BL ms-Exch-Supervision-DL-BL ms-Exch-Supervision-One-Off-BL ms-Exch-Supervision-User-BL ms-Exch-User-BL ms-Exch-X500-Access-Control-List Garbage-Coll-Period ms-Exch-Alternat boxes ms-Exch-Approval-Application-Link ms-Exch-Archive-Database-Link ms-Exch-AutoReply ms-Exch-Delegate-List-Link ms-Exch-Deleted-Item-Flags ms-Exch-Dumpster-Quota ms-Exch-Dumpster-Warning-Quota ms-Exch-ELC-Expiry-Suspension-End ms-Exch-ELC-Expiry-Suspension-Start ms-Exch-ELC-Mailbox-Flags ms-Exch-External-OOF-Options ms-Exch-Home-MDB ms-Exch-Home-Server-Name ms-Exch-Mailbox-Guid ms-Exch-Mailbox-Move-Flags ms-Exch-Mailbox-Move-Remote-Host- Name ms-Exch-Mailbox-Move-Status ms-Exch-Mailbox-Move-Target-MDB-Link ms-Exch-Mailbox-OAB-Virtual- Directories-Link ms-Exch-Mailbox-Template-Link ms-Exch-Mailbox-Url ms-Exch-Max-Blocked-Senders ms-Exch-Max-Safe-Senders ms-Exch-MDB-Over-Hard-Quota-Limit ms-Exch-MDB-Over-Quota-Limit ms-Exch-MDB-Rules-Quota ms-Exch-MDB-Storage-Quota ms-Exch-MDB-Use-Defaults ms-Exch-Mobile-Allowed-Device-IDs ms-Exch-Mobile-Blocked-Device-IDs ms-Exch-Mobile-Debug-Logging ms-Exch-Mobil box-Flags ms-Exch-Mobil box-Policy-Link ms-Exch-Pf-Root-Url ms-Exch-Previous-Home-MDB ms-Exch-UM-Addresses ms-Exch-UM-Audio-Codec ms-Exch-UM-Audio-Codec-2 ms-Exch-UM-Enabled-Flags ms-Exch-UM-Enabled-Flags-2 ms-Exch-UM-Fax-Id ms-Exch-UM-Mailbox-OVA-Language ms-Exch-UM-Max-Greeting-Duration ms-Exch-UM-Operator-Number ms-Exch-UM-Phone-Provider ms-Exch-UM-Pin-Checksum ms-Exch-UM-Server-Writable-Flags ms-Exch-UM-Template-Link ms-Exch-Use-OAB User Object in AD Exchange User Properties Archive è unestensione della mailbox Proprietà specifiche per larchive: 1.Archive GUID 2.Archive Name 3.Archive Database 4.Archive Quota

19 Archive Autodiscover User Object Mailbox Props Archive Props MRM Props AD (2) Auto-Discover reads Archive props (1) OLK does Auto- Discovery CAS (3) OLK receives Archive props in Auto- Discover response (4) OLK connects to the Archive No Outlook Restart!

20 Primary e archive store accoppiato (es: move mailbox) User Object Mailbox Props Archive Props AD Primary Mailbox Archive Mailbox E2010 Source DB Move Request Service Primary Mailbox Archive Mailbox E2010 Target DB CAS for Target DB (1)MRS starts move request (2) MRS moves data to target (3) MRS updates AD with new target database (5) Auto- Discover finds new database (4) OLK does Auto Discovery (6) Outlook connects to target CAS server CAS for Source DB

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22 A RCHIVING P OLICIES Criteri di archiviazione, conservazione e gestione dei contenuti

23 Archiving & Retention La gestione dei contenuti delle mailbox e larchiviazione avviene utilizzando le tecnologie di Message Record Management di Exchange Server 2010 Retention Policy può essere associata ad una mailbox raggruppa un insieme di retention tag Retention Tag Retention policy tags (RPTs): sono quelli che si applicano alle default folders (Inbox, Sent items, Deleted Items,...) Default policy tags (DPTs): si applicano agli item privi di altri retention tags Personal tags: sono quelli che lutente può applicare a singoli item allinterno della propria mailbox e delle proprie folder Retention Age Limit Actions MoveToArchive, MoveToDeletedItems, DeleteAndAllowRecovery, PermanentlyDelete, MarkAsPastRetentionLimit

24 Un esempio

25 Archiving Policy Exchange Server Setup crea la retention policy default archive policy che contiene i seguenti retention tags (system tags*) Retention tag nameTag typeDescription Default 2 year move to archive DefaultMessages are automatically moved to the archive mailbox after 2 years. Applies to items in the entire mailbox that don't have a retention tag applied explicitly or inherited from the folder. Personal 1 year move to archive PersonalMessages are automatically moved to the archive mailbox after 365 days. Personal 5 year move to archive PersonalMessages are automatically moved to the archive mailbox after five years. Personal never move to archive PersonalMessages are never moved to the archive mailbox. * Built-in retention tag gestiti separatamente dalle cmdlet (switch IncludeSystemTags)

26 Message Retention Policy Move Policy: spostano automaticamente messaggi nellarchive aiutano lutente a mantenere la mailbox entro le dimensioni della quota concetto simile a Outlook Auto-Archive, ma server-side... e senza PST Delete Policy: cancellano automaticamente messaggi consentono la rimozione degli elementi da non conservare aiutano a ridurre le dimensioni delle mailbox (quota) sono regole globali, condivise tra mailbox e archive le policy con durata maggiore vincono Hold Policy: conservano automaticamente un messaggio trasparente per lutente garantiscono la persistenza delle informazioni aziendali

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28 E D ISCOVERY Ricerca dei contenuti

29 Ricercare i contenuti Utente ha necessità di ricercare e consultare i contenuti recenti ed archiviati nella propria mailbox Auditor/Legal/HR/... ha necessità di ricercare e consultare i contenuti recenti ed archiviati in una o più mailbox la ricerca può coinvolgere grandi quantità di dati la ricerca deve normalmente essere mirata specifiche mailbox range di date keyword/contenuti specifici...

30 Ricerca Possibilità di definire lambito di ricerca includendo anche larchive Anche la ricerca avanzata può agire su mailbox primaria ed archive

31 eDiscovery ricerca Multi-Mailbox

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33 I N SINTESI

34 Riepilogo Archiving nativo in Exchange (finalmente ) semplice per lutente semplice per il sysadmin Sfrutta la nuova architettura di Exchange I/O più leggero facilità di mantenimento e gestione di grandi masse di dati pensata per storage large/slow/low-cost Parte del modello di Messaging Record Management retention policy potenti sensibilizzazione degli utenti eDiscovery semplificato security integrata in Exchange (con RBAC) interfaccia semplice e familiare per multi-mailbox search

35 Risorse (1) Understanding Personal Archives Managing Personal Archives Understanding Retention Tags and Retention Policies Understanding Messaging Records Management Understanding Legal Hold Understanding Multi-Mailbox Search

36 Risorse (2) Microsoft Exchange Server TechCenter Microsoft Exchange Team Blog Microsoft Unified Communications Group Team Blog Microsoft Unified Communications | TechNet Edge Microsoft Exchange Server Home Microsoft Unified Communications (UC) Home Microsoft Exchange Server Italy Home

37 ©2009 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.


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