A NEW WINDOW ON THE V ENDING WORLD. T HE V ENDING W ORLD – C OMPANY P ROFILES RISERVATO – CONFIDENTIAL : Il presente documento è di proprietà della società.

Presentazione sul tema: "A NEW WINDOW ON THE V ENDING WORLD. T HE V ENDING W ORLD – C OMPANY P ROFILES RISERVATO – CONFIDENTIAL : Il presente documento è di proprietà della società."— Transcript della presentazione:

1 A NEW WINDOW ON THE V ENDING WORLD

2 T HE V ENDING W ORLD – C OMPANY P ROFILES RISERVATO – CONFIDENTIAL : Il presente documento è di proprietà della società elevend s.r.l.., che se ne riserva tutti i diritti 2 Business processes: Complex & Structured DG Business Management Marketing Purchase Office Administration Stock Technical Support Maintenance Software Management : Monitoring of sales Stock Management Customers Staff Administration Controlling Center Advanced Information technology tools, good process automation Business processes: In place Management Administration Back Office Stock Technicians Loaders Software Management: Monitoring of sales Stock Management Customers & Administration Good Information technology tools, some process automation Controlling Center Business processes: basic or none Company owner Employee Technician Loader/s Software Management: Customers Administration Manual administration of the technical department None or basic Information technology tools (i.e. Excel…), no process automation

3 P RODUCT TARGET : S MALL - SIZE C OMPANIES RISERVATO – CONFIDENTIAL : Il presente documento è di proprietà della società elevend s.r.l.., che se ne riserva tutti i diritti 3 VMC refilling is scheduled on empirical basis – loss of profit VMC error detection and signaling is performed on-site by the customer – maintenance service delay, customer satisfaction may lower, loss of profit Loaders paths are empirically determined – fixed and variable costs (fuel, vehicles, …) may significantly lower the earnings Sales data are not collected, or are collected manually by the loaders – basic or none sales/products analysis Table-top machines are generally not (or basically) tracked – no sales analysis Lack of (or basic) information technology environment – operational company handling is empirical, error-prone, lack of management support tools can make company strategy short- termed, reducing growth perspectives

4 T ECHNOLOGY : W EB A PPLICATIONS RISERVATO – CONFIDENTIAL : Il presente documento è di proprietà della società elevend s.r.l.., che se ne riserva tutti i diritti 4 EVA DTS Protocol Alarms Events Statistics M2M Platforms Web Repository Web Applications

5 RISERVATO – CONFIDENTIAL : Il presente documento è di proprietà della società elevend s.r.l.., che se ne riserva tutti i diritti 5 The Web Solution for Vending Machines Management

6 V LITE - K EY P RODUCT B ENEFITS RISERVATO – CONFIDENTIAL : Il presente documento è di proprietà della società elevend s.r.l.., che se ne riserva tutti i diritti 6 VLite: Software as a Service No start-up costMinimal system requirements – a Web browserCross-platform compatibility – PCs, MacsEase of product evaluation – demo user credentialsSimultaneous multi PC access allowedUbiquitous, highly-available, fast application access – Internet siteImmediate productivity – quick environment set-upSecure system access, over a private data spaceData moves onlineEnhanced data protectionAffordable solution priceEasy Management of VMC, Customers, Personel and Service CallsAutomatic software upgrades/updatesComplete alerting system – E-Mail and SMS alarms deliveryPredefined sales reports, with automatic e-mail deliveryNew product features are automatically made available to users

7 K EY P RODUCT F EATURES RISERVATO – CONFIDENTIAL : Il presente documento è di proprietà della società elevend s.r.l.., che se ne riserva tutti i diritti 7 Registries Payment Systems Vending Machines Customers Vending Points Staff (Loaders, Technicians) Telemetry gateways EVA-DTS Imports EVA-DTS Events Service Calls Relationships One or more Payment Systems per Vending Machine One or more Vending Points per Customer One Loader and One Technician per Vending Point Zero or One Open Service Call per Vending Machine Imported data are automatically converted to Alarms or Statistical Reports

8 K EY P RODUCT F EATURES RISERVATO – CONFIDENTIAL : Il presente documento è di proprietà della società elevend s.r.l.., che se ne riserva tutti i diritti 8 Statistics Reports on: Cash Sales Cash collected Alarms Events More to come… Search filters: Date By Customer By Vending Point By Vending Machine Integration Open integration of any further vending telemetry system Management Automatic import of EVADTS data Automatic processing of telemetry-generated alarms Automatic synchronization with the telemetry gateways native registry

9 O THER F EATURES RISERVATO – CONFIDENTIAL : Il presente documento è di proprietà della società elevend s.r.l.., che se ne riserva tutti i diritti 9 System Well structured and protected database Hardware redundancy Possibility of backup services EvaDts Data import Custom data format conversion and automatic import Detailed representation of individual fields Tracking of imports Registries Data management Relational between the registries Research services with complex filters

10 VL ITE B ASIC R EGISTRIES RISERVATO – CONFIDENTIAL : Il presente documento è di proprietà della società elevend s.r.l.., che se ne riserva tutti i diritti 10 Management Vending Machines Payment Systems Customers Vending Points Telemetry Gateways Staff Imports Alarms Service Calls Query/search features Auto-completion Hardware Makers Machine Models Cross-references between linked registries

11 S TATISTICS /R EPORTING RISERVATO – CONFIDENTIAL : Il presente documento è di proprietà della società elevend s.r.l.., che se ne riserva tutti i diritti 11 Reports Cash Sales Alarms Events Vending Machine / Vending Point Synthetic (summaries) Analytical (detail by Vending Machine) Self learning of the statistics resets Growing set of freely-usable reports made available by VLite platform evolution Development and personalization of custom reports on specific customer requests Query/search features For data aggregation Time-based For criteria more in keeping with filters set Results interpolation for non-linear data Tracking of individual fields Tracking of individual imported data

12 S TATUS C ONTROL P ANEL RISERVATO – CONFIDENTIAL : Il presente documento è di proprietà della società elevend s.r.l.., che se ne riserva tutti i diritti 12 Events & Alarms Real Time status Custom column sorting Direct access to individual Alarm entries for detailed description Screens detail on request Service Calls Real Time status Custom column sorting Direct access to individual Service Call entries for detailed description

13 A LARMS AND NOTIFICATIONS RISERVATO – CONFIDENTIAL : Il presente documento è di proprietà della società elevend s.r.l.., che se ne riserva tutti i diritti 13 Alarms and Notifications Automatic generation by analysis on imported EVA- DTS data Lifecycle on each event (opening, lasting, closure) Automatic opening or update of a Service Call when a new alarm is received Query filtering over time period Query filtering by customer, vending point and vending machine detail View sorting by individual column

14 S ERVICE C ALLS RISERVATO – CONFIDENTIAL : Il presente documento è di proprietà della società elevend s.r.l.., che se ne riserva tutti i diritti 14 Management Automatic generation upon processing of events/alarms Manual generation by direct data entry (i.e. upon a phone call from a customer) Automatic call assignment to the proper staff member (according to user configuration) Lifecycle on each service call (opening, renewal, partial closure, closure) Automatic closure of a service call when all its alarms close Manual closure of a service call by direct data entry Aggregation filters on query results Service Calls Delivery Automatic E-Mail delivery to the configured staff member handling the source vending machine E-mail message on every service call lifecycle transaction (open, update, closure) E-Mail message details: Reference date and time of the call Customer name Vending Point address Alarmed vending Machine details List of currently open alarms for the alarmed vending machine Service call closure may be notified by e-mail reply

15 RISERVATO – CONFIDENTIAL : Il presente documento è di proprietà della società elevend s.r.l.., che se ne riserva tutti i diritti 15 VLite Users Internet Web Browsers Internet E-Mail Service Report E-Mail Service Call VLite Server SMS Service Call Loader/Technician Phone/SmartPhone EVADTS Audits VLite Portal Users E-Mail Accounts Autom. PDF/Excel Sales Reports V LITE – S TANDALONE U SAGE Customer Printed Audits Hand-written Audits Key-based Audits Customer Service Request Web Browser Service Calls (Loader-retrieved)

16 RISERVATO – CONFIDENTIAL : Il presente documento è di proprietà della società elevend s.r.l.., che se ne riserva tutti i diritti 16 Client 1Client 2 Internet Vlite Portal Internet Reports Events Telemetry modem Internet Service ReportService Calls Internet Telemetry modem Configuration V LITE - T ELEMETRY

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