1 st LEVEL ITALY 20 Regions –15 Ordinary –5 Special Local governments: –Provinces (103) –Municipalities (8100) 58,583,162 citizens

2 nd LEVEL Lombardy Population 9,430,436 (16% of Italy) Local governments: –12 Provinces –1,546 Municipalities

3 rd LEVEL Bergamo Population 1,027,162 (10.7% of Lombardy) The 10 th biggest Province in Italy Local governments: –244 Municipalities 118 mountain 42 hill 84 plain More than 800 employees

STATE DECENTRALIZATION AND THE NEW ROLE OF THE PROVINCE Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

THE GENERAL STRUCTURE OF PUBLIC ADMINISTRATION THE PRINCIPLES OF THE ITALIAN ADMINISTRATIVE ORGANIZATION LAID DOWN IN THE 1948 CONSTITUTION Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

Administrative organization National level President of the Council of Ministers, Ministries, Independent authorities, Local authorities Local level Regions, Provinces, Municipalities, and other less relevant local authorities Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità ITALIAN ADMINISTRATION HAS A MULTI-LEVEL ORGANIZATION AND IT IS BASED ON DIFFERENT ORGANIZATIONAL MODELS. IT DOES NOT HAVE A UNITARY STRUCTURE.

State-controlled bodies Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità THE ITALIAN STATE ADMINISTRATION IS ALSO COMPOSED OF STATE- CONTROLLED BODIES, SOME OF WHICH HAVE ALREADY BEEN PRIVATISED. THE SOCIAL SECURITY DEPARTMENT (INPS) THE POSTAL SERVICE (POSTE ITALIANE) THE ELECTRICITY COMPANY (ENEL) THE TELEPHONE COMPANY (TELECOM) THE PUBLIC SERVICE BROADCASTER (RAI)

All local authorities enjoy political and administrative autonomy. All administrative functions, except those expressly reserved for the State, are given to the regions and to other local authorities Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

Provinces and Municipalities start developing partial fiscal autonomy, in the framework of a process that should enhance their independence from State resources Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità Provinces and Municipalities

Regions still depend on State resources Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità Regions

The current government reform began in the early1990s. It concerns both central and local government as well as Healthcare and Education The guidelines of this reform are: Government efficiency and accountability Citizen participation and empowerment Several specific policies focus on making the administration more outward-looking and on delivering better quality services while curbing costs. Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

DECENTRALIZATION OF GOVERNMENT FUNCTIONS A process devolving decision- making powers and financial and people resources from central to local agencies has been started Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità CENTRAL GOVERNMENT RESTRUCTURING : Merging bodies with similar missions and dismissing unnecessary public functions have been planned

The structural reform of Public Administration was the first step in the decentralization process from State to Regions and Local Authorities. The principle of subsidiarity The Republic of Italy accepts the directives of the Maastricht Treaty: Art 4 L. 59/1997: All administrative functions, except those expressly reserved for the State, are given to the regions and to other local authorities Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

Thanks to decentralization, institutions get closer to citizens and citizens get closer to institutions Giving more functions and power to Local Authorities, community needs are better satisfied and protected Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

Decentralization also involves a reform of administrative procedures Simplification of administrative procedures guarantees an efficient and effective performance of the Public Administration Self-certification Easier access to administrative acts Transparency Ombudsman System Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità Administrative simplification Openness

A LEGAL SYSTEM PROTECTING CITIZENS AGAINST THE DECISIONS MADE BY THE PUBLIC ADMINISTRATION. The Ombudsman system operates at a regional and local level Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità Ombudsman System

CITIZENS AND PUBLIC ADMINISTRATION BEFORE THE REFORM Bureaucracy Centralized power Citizen AFTER THE REFORM Citizen Administrative decentralization Transparency act Administrative simplification Self-certification Easier access to administrative acts Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità Rationalizing rules

Region Province Municipality Citizen Province STATE Municipality Citizen Municipality STATE Citizen Municipality Citizen Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

Local government structure Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità THE CONSTITUTION DEFINES THE FUNDAMENTAL REGIONAL STRUCTURES, WHOSE PRESIDENTS ARE ELECTED BY THE CITIZENS. PROVINCES AND MUNICIPALITIES HAVE A SIMILAR STRUCTURE

The structure of the Province Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità President Provincial Executive Council Giunta provinciale Provincial Council Consiglio provinciale

The President He represents the Province Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità He appoints the members of the Executive council He is elected by the citizens for 5 years He directs and supervises the Executive council work

The Executive Council A group of people composed of the President and the Executive councillors Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità The number of its members can change according to the province needs It is an assembly appointed by the President Each member is responsible for the department/s assigned to him/her by the President The assembly could make proposals and it rules the executive power

The Council An assembly elected on proportional representation every five years by the citizens Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità The council decides for the budget, planning, programmes, large contracts, regulations and general policies The assembly politically represents all the citizens

The Provincial Council gives political directives The Provincial Executive Council assigns targets, budgets and resources to the executive managers The managers try to reach the targets assigned by the Executive Council using the resources they have at their disposal Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

The President of the Province appoints department managers and assigns them their duties Main manager functions: Financial management Staff management Drawing up contracts Issuing administrative authorizations and certificates Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

He oversees all Province daily actions He is responsible for the Province administration in respect of the Province Council policy The General Director He coordinates all departmental activities The Provincial Council Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

P R O V I N C E OF B E R G A M O Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

Population About 1,000,000 inhabitants Area 2,723 km 2 ECONOMY INDUSTRIES 22.93% TRADE23.89% Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

BERGAMO PROVINCE ECONOMY Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità Agriculture, Fishing and Hunting: 5.88% Manufacturing industry: 16.86% Construction: 19.93% Trade: 23.89% Accommodation and restaurants: 5.03% Transport: 3.60% Professional activities: 13.52% Banks: 2.87% Mining: 0.13% Other services: 8.29%

THE WORKING POPULATION OF THE BERGAMO PROVINCE Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità MANUFACTURING INDUSTRY SERVICE SECTOR PUBLIC ADMINISTRATION AGRICULTURE THE UNEMPLOYMENT RATE IS LOW, NEARLY 3.6 PER CENT

Competences Of the Province Culture, Sport and Tourism Professional Training and Job centres Agriculture, Hunting and Fishing EnvironmentPublic safety Civil protection Welfare and Social services Territory and Infrastructure Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

Territory and Infrastructure Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità Road network Transport Policy Elaboration of Major Development Schemes (Piano Territoriale di Coordinamento) as instrument of Territorial Management Promotion, design and realization of the local infrastructures Agreements with other public and private parties

Important traffic routes cross the Province of Bergamo The Province invests in public works Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità The Province is covered by a provincial road network of 1500 Km The Province is crossed by Corridor 5, one of the most important east-west artery, linking Barcelona and Kiev.

Nature, environmental and wildlife protection Environmental reclamation Water resources management (water mains, sewers and purification program) Monitoring and protecting air quality Waste management and waste reduction planning Monitoring waste production in the Municipalities Monitoring mining activity and mining recovery Monitoring domestic heating and noise levels at the airport Developing environmental projects to evaluate environmental risks Environment Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

THE NATURAL ENVIRONMENT COVERS 30 PER CENT OF THE PROVINCE AREA AND IT IS LEGALLY PROTECTED Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità 30 % Natural environment

ENVIRONMENTAL, ECONOMIC AND SOCIAL DEVELOPMENT ARE CLOSELY CONNECTED Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità SUSTAINABLE DEVELOPMENT

Environment A policy on waste disposal is a key element in sustainable development Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità The Province waste management policy has two aims: Optimise the disposal of waste and recycle waste Waste prevention

Environment The Department of the environment created an online software that manages and checks municipal waste. This software won praise and awards Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

Vocational training for the Disabled Job centre and information point (aid to researching available training courses and employment opportunities) Lifelong Education and Training Apprenticeship and Traineeship High School management (structural and organizational needs) Education and Training Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

Public high schools in the Province of Bergamo 70 high schools 38,291 students In 2005 the Province created ABF Azienda Bergamasca Formazione, an agency responsible for developing professional training services, according to the needs of the Bergamo Province economy. Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

Responsible for managing: Job centres for disabled Job centres for public and private firms Workers mobility among firms Vocational Training assistance Research projects Queries about the labour market Job Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

Job Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità If necessary, the Province also supports economic sectors to recover from crisis period, as its happening now in the textile sector.

Conservation and development of the Province cultural heritage, history, art and traditions Promotion of cultural events Library System Management Literary competitions Museum management Promotion of sport activities Issuing certifications and administrative authorizations to hotels Culture, Sport and Tourism Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

Culture, Sport and Tourism Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità In 2001 the Province created Turismo Bergamo, an Agency whose main goals are the development and promotion of the tourism in the Bergamo Province

C U L T U R E ON I N T E R N E T Servizio Programmazione, controllo e qualità Private and catholic cultural heritage has been catalogued and it is available on the Internet

Handling problems (i.e. the mad cow disease) Managing the milk production Monitoring farms Helping agricultural development thanks to European, state, regional and provincial funds Supporting organic farming Supporting local production Encouraging food education in school activities and promoting typical products Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità Agriculture

The importance of agriculture in the Province of Bergamo goes far beyond its economic effects Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità The Province purposes for this department: Maintain agriculture in mountainous areas Keep quality production high

SMS INFORMATION SERVICES The Department of Agriculture set up a communication project with the farmers 450 FARMS CONNECTED 14,700 SENT S Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

Regulations for hunting and fishing activities Monitoring hunting and fishing activities Wildlife and fish protection Servizio Programmazione, controllo e qualità Hunting and Fishing

Applicants received at home their authorizations The forms are available on the Internet This method helps to better the service Hunters14,500 Fishermen20,000 Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

All the citizens can benefit from Welfare services Social Policies Assistance to the Disabled Assistance to the Elderly Assistance to mothers and children Training for social workers Activities to promote and support social integration (i.e. immigrants, ex-convicts) Residential and nursing home care Authorisation for rest homes and day nurseries

THE PROVINCE AIMS TO CREATE THE SO-CALLED INTEGRATED SOCIAL SYSTEM in order to offer services for all the citizens and to solve the problems existing in every area Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità

Citizen satisfaction is the main goal of Public Administration The Home Page of the Provincia di Bergamo ranked among the best 10 in last Italian website classification The Province of Bergamo created a staff responsible for improving its website, where users can find all information and forms issued by the Province Provincia di Bergamo – Dip. Presidenza e Direzione generale - Servizio Programmazione, controllo e qualità